1. Nature of the service
This website is a catalogue for EGY COOL products and services and a way to request quotations. It is not an online store. Sending a request is not a purchase, contract or confirmed price; the written quotation reviewed by both parties is the commercial reference.
2. Information we receive
We may receive your name, phone number, email, company name and request text, plus any project details, photos or files you choose to add. We may also record the campaign source and privacy-safe form-stage counts that do not contain field content.
3. How information is used
We use the information to answer your request, prepare a quotation, keep a follow-up record and protect the website from spam. We do not add you to bulk marketing messages without separate, explicit consent.
4. Photos and attachments
Quote attachments are stored privately, outside the public website-image area, and can be downloaded only by an authorised panel user. They may be included in confidential system backups.
5. Your responsibility
You must provide accurate information and must not upload files you have no right to share, or files containing harmful or unlawful content.
6. Retention and your rights
We keep request information as needed for follow-up, operational records and security. To correct your details or ask how they are used, contact info@egy4cool.com.
7. Updates and contact
We may update this page if the service or data handling changes. The latest update date is shown above, and the version published when you use the site applies.